ADVANTAGES:
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Solve the real problems that businesses face
With best practices of design, data modeling, and analysis, we build Power BI solutions that deliver results
Position: .Net Developer
Location: Torrance, CA - Need local or someone who can relocate
Duration: Contract
Visa: Green Card or US Citizen only
Job Description:
· Interact with Business Users and respective stakeholders to understand the requirements
· Analyze the requirements and prepare design document, as applicable
· Perform coding in .NET and Unit testing
· Perform Functional Testing
· Perform SIT, as applicable
· Support Business/IT stakeholders on the UAT
· Deployment Support
· Update the status of the work assigned to PM on a weekly basis
· Excellent communications skills, both written & verbal
· Should be ready to start from Torrance, USA
Job Title: RQ01954 - Business Analyst – Senior
Client: Ministry of Health in Toronto, ON.
Location: Hybrid
Must Haves:
· Experience leading and conducting business and system analysis in order to assess client’s business problems/opportunities and document the business/system requirements in such a way that I&IT solutions can be designed.
· Experience conducting analyses at varying levels of detail, appropriate to the project and phases of project, aligning with OPS standards
· Experience conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects, including screen specifications, business rules, data migration requirements, etc.
· Some working knowledge/experience with Cloud technology based solutioning would be an asset
· Experience with Microsoft PowerApps solutions (Dynamics 365, Power BI etc.) development projects would be an asset
Description
· Support the CSIM Branch in developing and implementing new solutions such as French Language Health Services Data Collection and other initiatives
· Lead and conduct business and system analysis in order to assess client’s business problems/opportunities and document the business/system requirements in such a way that I&IT solutions can be designed.
· Conduct analysis at varying levels of detail, appropriate to the project and phases of project, aligning with OPS standards
· Liaise between Business Areas and the IT Development and Testing teams to clarify business requirements and translate them into system requirements
· Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects, including screen specifications, business rules, data migration requirements, etc.
· Produce/update documentation which will allow future support of the implemented solutions
Business Analysis Experience 50%
· Experience leading and conducting business and system analysis in order to assess client’s business problems/opportunities and document the business/system requirements in such a way that I&IT solutions can be designed.
· Experience conducting analyses at varying levels of detail, appropriate to the project and phases of project, aligning with OPS standards
· Experience conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects, including screen specifications, business rules, data migration requirements, etc.
· Some working knowledge/experience with Cloud technology based solutioning would be an asset
· Experience with Microsoft PowerApps solutions (Dynamics 365, Power BI etc.) development projects would be an asset
IT/SDLC Experience 30%
· 10+ years of experience working on projects involving large, complex, mission critical applications
· 10+ years of experience in business requirements, business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
· Experience in both agile and waterfall project management methodologies
Consulting skills 15 %
· Experience consulting and coordinating between Business Areas and the IT Development and Testing teams to clarify business requirements and translate them into system requirements
· Critical thinking, analytical and problem-solving skills
· Excellent verbal and written communication skills
· Proven ability to engage with stakeholders and build strong working relationships
· Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively
· A motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines
OPS Experience 5 %
· Familiar with OPS Enterprise Architecture artifacts (or similar) and has ability to produce technical documentation which comply with industry standard practices
· Knowledge of Project Management Institute (PMI) and OPS I&IT project management methodologies
· Experience with OPS Health related projects
RQ01965 - UI Designer – Senior
Ontario Ministry of Government and Consumer Services in Toronto, ON
Employment Type: Contract
Must Haves:
· HTML5, CSS/SCSS, Foundation, Bootstrap, ES6, TypeScript
· Experience with complex, user-centric IT solutions.
· Front-end development
· JavaScript
· AngularJS
· WCAG 2.0 and ARIA implementation and accessibility best practice
Description
Responsibilities:
· Create visual design solutions that address business requirements
· Create screen layouts, interfaces, navigation components
· Work closely with user experience (UX) designers and other design specialists
· Ensure that every page and every step a user will experience in their interaction with the finished product will conform to the overall vision created by UX designers
· Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes
General Skills:
· Experience translating, creating, improving and using wireframes, prototypes, style guides, user flows, and effectively communicate interaction ideas that lead to intuitive user experiences that are optimized for a wide range of devices and interfaces.
· Experience designing and shaping unique, user-centric products and experiences.
· Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
· Make deliberate design decisions and translate any given user-experience journey into a smooth and intuitive interaction
· Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterating upon it in accordance with user-testing.
· Experience collaborating closely with developers, copywriters and UX designers
· Experience presenting and defending design decisions to team and management
· Ability to think creatively and to rationalize concepts to management.
· Knowledge of user interface design principles and best practices
· Experience identifying design problems and devising elegant solutions
· Experience making strategic design and user-experience decisions related to core, and new, functions and features
· Manage workflow and deadlines on multiple, simultaneous projects
· A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
Desirable Skills:
· Design experience gained either within a design firm, advertising agency or in-house marketing department
· Knowledge of network security and network protocols
Job Title: RQ01982 - Project Manager/Leader – Senior
Client: Ontario Ministry of Health in Toronto, ON
Employment Type: Contract
Must Haves:
· 10+ years of experience in leading strategic and tactical large scale I&IT business solution projects covering OLTP and OLAP technology domains
· 10+ years of experience in developing large I&IT capital and operating project budgets based on multiple funding channels
· 10+ years of experience in supervising and providing leadership/guidance to project, operational teams, business clients and vendors
· 10+ years of experience in project governance and other related activities such as managing architecture reviews and approvals.
· Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
Description
· Provide project management of large scale, multi-partner/organization, multi-ministry/cluster, multi-year projects for I&IT initiatives relating to new business solution development, business solution renewal and modernization, and post-implementation operational support
· Provide direction, strategic and technical advice to peer I&IT project managers and leaders, senior management, clients and stakeholders regarding I&IT project planning, I&IT solution options, I&IT development and implementation approaches, risk/issue management and other matters related to I&IT project execution
· Develop and manage I&IT capital and operating budgets of large magnitude and forecast changes; oversee budget control, monitoring and administration
· Manage the procurement process to acquire financial, material and human resources for I&IT projects and negotiate service agreements
· Lead the development and execution of project communication plans for clients and stakeholders.
· Respond to and manage production incidents pertaining to branch supported solutions including stakeholder engagement, issues management and initiation and management of operational improvement projects
· Develop systems performance measures, lead systems testing and evaluation and ensure systems, solution changes and infrastructure renewals are implemented according to established budgets, schedules, and processes
· Provide leadership and guidance to project teams
· Produce design artifacts and documentation which will allow future support of the implemented solutions
Experience and Skill Set Requirements
Program and I&IT Project Management Knowledge and Skills - 50%
· 10+ years of experience in leading strategic and tactical large scale I&IT business solution projects covering OLTP and OLAP technology domains
· 10+ years of experience in developing large I&IT capital and operating project budgets based on multiple funding channels
· 10+ years of experience in supervising and providing leadership/guidance to project, operational teams, business clients and vendors
· 10+ years of experience in project governance and other related activities such as managing architecture reviews and approvals.
· 10+ years of experience in analyzing I&IT project and operational environments to identify potential risk events and issues, articulate, prioritize and implement recommended mitigation strategies
· Procurement knowledge and skills to support policies and practices in the acquisition of business solutions, development and operational support tools, and project staff
· Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
· Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
Consultation, Communication, and Collaboration Skills – 25%
· Ability to consult with clients to build an understanding of their business environment, challenges and needs to identify I&IT solutions and advise on technical issues, and provide recommendations to management/staff regarding most effective system solutions and strategies
· Ability to deliver presentations to clients, stakeholders, senior management, and governance boards
· Experience in fostering an effective working environment for staffs, developing and maintaining positive working relationships with other I&IT partners and vendors providing services to projects and operational support
· Experience in effectively managing issues impacting the solutions environment including escalations to senior management
Technical Knowledge – 20%
· Knowledge of the I&IT systems life cycle including analysis, business case development, solution optioning, design techniques, systems development methodologies and tools, testing and implementation to plan/manage large scale multi-year I&IT projects covering OLTP and OLAP technology domains
· Knowledge of industry technology trends, standards, processes and strategies to direct resolution of analysis and design challenges, define project scope, recommend solution options and ensure project compliance and system integration while ensuring that critical business and operational support objectives are met
· Knowledge of operational system environments to support identification and troubleshooting of operational issues and incidents, impacts of infrastructure and solution changes, and identification and recommendation of changes to improve solution performance and stability
· Experience in dealing with financial transactions and fraud detection techniques is nice to have
OPS Experience – 5%
· Familiar with OPS Enterprise Architecture artifacts (or similar) and has ability to produce technical documentation which comply with industry standard practices
· Knowledge of Project Management Institute (PMI) and OPS I&IT project management methodologies
· Experience with OPS Health related projects
Job Title: RQ01499 - Systems Analyst - Senior
Work Location: Toronto, ON
Job Description:
Must Haves:
· CONSENT to the 3 step interview process
· Angular
· Azure
· Must have used Java EE frameworks extensively (Java, EJB, JPA, JSP, Servlets, JDBS, JNDI, etc)
· Docker
· AODA
· GraphQL
· UI: Javascript, HTML, CSS
· Experience working in a complex environment on a cloud application.
· Agile experience
Description
Responsibilities:
· Provide senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of a diverse range of cost effective I&IT solutions.
· Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiency
General Skills:
· Provides specialized technical expertise in the overall analysis of the design and architecture of systems solutions.
· Ability to evaluate recommendations and ensures all recommended solutions for improvement are congruent with the project goals and objectives
· Identifies short and long-term project goals/objectives, and as a senior technical expert, defines and identifies program and service delivery requirements in support of the development and/or acquisition of client applications
· Leads the analysis, development and documentation of design and architecture of systems solutions.
· Leads the development of testing, integration and implementation of systems solutions into the clients' applications
· Guides the feasibility studies and cost effective analyses of proposed client I&IT initiatives, ensures all studies and analyses are documented
· Leads the technical aspects of projects related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle (SDLC). This includes planning, scheduling and estimating resources, providing technical expertise, co-ordination, monitoring progress and providing management with project status updates
· Demonstrated experience gathering requirements, translating business documents into technical specifications
· Experience leading development/support teams supporting multi-dimensional and relational databases and their applications for effective planning, budgeting, strategizing and forecasting procedures
· Demonstrated experience designing and developing complex applications utilizing relational and multi-dimensional databases
· Ability to provide implementation and post implementation support as required
· Oversees the research and evaluation of the technical components in the acquisition of software, hardware, technology, systems and products
· Recommends and directs the measurement and improvement of tools, techniques, standards and performance criteria to control the quality of application development initiatives
· Provides coaching and direction to junior analysts throughout the project, related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle
Desirable Skills:
· Knowledge and experience in rapid application development (RAD) methodologies
· Knowledge and experience with middleware and gateways
· Knowledge and understanding of Information Management principles, concepts, policies and practices
· Experience with development/maintenance of documentation as per Methodology
· Good working knowledge of Dimensions and Facts
· Knowledge of multidimensional structures (cubes)
· Ability to gather, review and provide feedback to business requirements
Job Title: RQ01994 - Systems Testing/QA Specialist – Senior
Work Location : Toronto - Hybrid
Must Haves:
· Minimum 8 years of hands-on experience in testing Web Applications (.NET)
· Microsoft DevOps Test Plans
· Azure DevOps
· Agile
· SQL Queries
Nice to have
· Testing BI reports
· HL7 is an asset
Responsibilities:
· Provide testing strategy, test plans, the selection of testing tools
· Plan and organize testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, connectivity/error handling. and user acceptance testing (e.g., stress tests)
· Develop test plans, test scripts and test cases and execute these against the various components.
· Work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems
Desired Skills:
· Working knowledge of HL7 is an asset
· Knowledge and experience in at least one programming language
· Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
· Knowledge of one or more automated testing tools
· Experience supporting user acceptance testing and participating in UAT activities
· Knowledge and experience in all phases of the Systems Development Life Cycle
Job Title: RQ01985 - Systems Testing/QA Specialist - Intermediate
Client Info: Ontario Ministry of Government and Consumer Services in Toronto, ON.
Work: Onsite
Must Haves:
· Experience with manual testing
· Experience in working with commercial off-the-shelf (COTS) software.
· Knowledge and experience in testing of the Registry system (ex. Catalyst).
· Knowledge of the systems development cycle (SDLC), software test life cycle (STLC), project management.
· Knowledge of application development methodologies, techniques and methods, structured
Description
Responsibilities:
· Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing
· Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests)
· The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems
General Skills:
· Experience in planning, organizing and implementing testing efforts at the specified experience level
· Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
· Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
· Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
· Experience executing functional tests, non-functional tests and systems level integration tests
· Experience supporting user acceptance testing and participating in UAT activities
· Experience with quality assurance principles, practices, tools and structured methodologies
· Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
· Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
· Knowledge and experience in all phases of the Systems Development Life Cycle
· Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
· A team player with a track record for meeting deadlines
· Knowledge of one or more automated testing tools
Desirable Skills:
· Knowledge and experience in at least one programming language
· Experience in the use of information retrieval packages
· Knowledge and understanding of testing methods in an object-oriented environment
· Knowledge and understanding of Information Management principles, concepts, policies and practices.
· Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
· Experience planning and organizing testing efforts for both large and small systems
· Experience coding automated test scripts to produce sets of automated test cases
· Experience testing Commercial Off-the Shelf Applications (COTS)
Job Title: RFR PM-164 Project Manager - Transformation
Office Location: Off Site - Remote
1) 10 years’ experience as a Project Manager including budget creation and cost tracking, assignment of resources and managing interdependencies in delivering a combination of technology, business and process change, in a complex sector such as healthcare, financial services or other public sectors. The response should include at least 2 examples, including duration of the project or work that totals at least 10 years.
2) 3 years’ managing projects that incorporated organizational change management strategies and plans, using a structured methodology such as Prosci. The response should include at least 2 examples, including the duration of the project or work totaling at least 3 years and specifying the methodology applied.
3) 3 years’ experience as a Project Manager working on projects in a healthcare environment. The response should include at least 1 example including duration of the project or work that totals at least 3 years.
4) 3 years’ experience developing or managing an enterprise project management office. The response should include at least 1 example including duration of the project or work that totals at least 3 years.
5) 3 years’ experience as a Project Manager working on projects in a government environment. The response should include at least 1 example including duration of the project or work that totals at least 3 years.
6) 2 years’ experience as a Project Manager working on projects with indigenous stakeholders and incorporating indigenous societal values into the delivery approach,. The response should include at least 1 example including duration of the project or work that totals at least 2 years.
Job Title: RQ01843 - UX Designer - Senior
Client: Ontario Ministry of Transportation in Toronto, ON
Must Haves:
· Experience in accessibility compliance testing.
· Experience in facilitating User Research and Usability testing.
· Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS).
· Hands-on experience with Agile.
Responsibilities:
User Experience Designers (Task-based I&IT Consultants) follow these design practices and concepts:
Conduct Research - Research is an investigative activity to study and learn about users. You will conduct both exploratory and evaluative research to uncover user problems and test solutions.
Collaborate Across Disciplines - As a designer, your job isn’t to know everything. There are many opportunities to conduct collaborative brainstorming activities to help you get input and gather ideas from the rest of your team.
Deliver Design Decisions - Design decisions are the real deliverable and you value sharing them through conversation above documentation.
Seek Feedback - As a designer, you will be continuously be gathering feedback on yourself, on your work, and on the team throughout the design cycle and project engagement.
Communicate Early and Often - An important part of working on an agile and balanced team is having consistent and clear communication at all times. Consistent communication means that teams talk every day.
User Experience Design 40%
· Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
· Ability to iterate your designs and solutions efficiently and intelligently.
· 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies.
· Degree or diploma in graphic design; degree or certification in usability, human-computer interaction, and technical writing a plus
· Experience in facilitate User Research and Usability testing. Accessibility compliance testing is a plus.
· Experience in facilitate User Research and Usability testing activities to produce such outputs as:
o User Interview Topic Maps
o User Interview Scripts
o User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview
o User Research Findings Report
Relationship Management - 20%
· Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule
· Experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – Discovery, Alpha, Beta, Live or similar delivery methodologies
· Ability to deliver on a (project) product with a balanced team (product owner, user experience designers, developers) by participating in Agile (SCRUM) delivery methodologies
Technical Skills - 20%
· Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS), are a plus.
Soft skills - 20%
· Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
· Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.
· Strong interpersonal and negotiation skills
· Strong presentation, verbal and written communication skills
· Excellent analytical, problem-solving and decision-making skills
Job Title: RQ01952 - Applications Architect - Senior
Work Location: Toronto, ON - Hybrid
Client: Ministry of Government and Consumer Services
Description
Responsibilities:
Provides both Project Management and Application (Oracle PeopleSoft HCM) expertise to the WIN In Cloud project.
Manages all project aspects including but not limited to: Project status reporting, project cost monitoring, project scope management, project risk and issues management, managing I&IT vendors (ITS and Microsoft) and managing System Integrator to ensure high quality deliverables are received by the OPS,
General Skills:
A hands on project manager who has lead multiple large ERP ($5M+) projects that have a combination of the following attributes:
· Peoplesoft HCM application
· DB2/Mainframe to Oracle re-platforming
· Microsoft Azure cloud environment
· Proficiency in cloud technologies and service models
· Knowledge of vendor deliverable management
· Experience working in a public sector environment
Job Title: RQ01966 - Software Developer - Senior
Work Location : Toronto ON - Hybrid
Must Haves:
· 10+ years of IBM portal development experience
· 10+ years of J2EE development
· HTML5
· Extensive experience coding for mobile devices
· AODA Compliancy
· Experience with JAWS, WAI-ARIA, HTML 5, Hi Sheriff
· S2i portal experience
Nice to have
· Public Sector Experience
Description
Responsibilities:
Required to translate technical systems specifications into working, tested applications. This includes:
· developing detailed programming specifications
· writing and/or generating code
· compiling data-driven programs, maintaining, and conducting unit tests
· Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations
General Skills:
· Experience in programming and analysis; specialized software package support at the specified experience level
· Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
· Experience in structured methodologies for the development, design, implementation and maintenance of applications
· Experience in design, code, test, debug and document applications
· Experience in the use of object and/or third generation language development tools
· Experience in one or more programming languages
· Experience in application design, latest design patters, deployment and troubleshooting
· Experience with relational and hierarchical database technologies
· Experience in the use of information retrieval packages using query languages
· Experience with one or more communications protocols
· Experience in structured methodologies for the design, development, implementation and maintenance of applications
· Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
· Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
· A team player with a track record for meeting deadlines
Desirable Skills:
· Knowledge and experience with programming Internet-ready applications
· Knowledge and experience in rapid application development (RAD) methodologies
· Knowledge and understanding of Information Management principles, concepts, policies and practices
· Experience with middleware and gateways
· Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
· Ability to provide post-implementation support and resolve any post-implementation technical issues
· Experience conducting design walkthrough sessions with project team
· Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
· Ability to provide user and system documentation as required
RQ01891 - Risk/Compliance Specialist - Senior
Client: Ontario Cannabis Retail Corporation
Work Location : Toronto
Hours per day or Week: 7.25 hours per day
Employment Type: Contract
Description
We’re looking for a Governance, Risk, & Compliance (GRC) Consultant to support our Information Technology Team. The GRC Consultant will be responsible for managing, assessing, and documenting OCS’s governance, compliance and risk posture as they relate to our information assets as well as providing technical and information security expertise to ensure effective system-wide security analysis, standards, and testing. This role will lead the development and implementation of the system-wide risk management function of the GRC program to ensure information risks are identified and monitored.
The GRC Consultant will partner with stakeholders to develop policies, procedures, standards, and guidelines around Governance, Risk, and Compliance and conduct risk assessments as needed. The GRC Consultant will assess, evaluate, and make recommendations to management regarding the adequacy of the security controls for OCS’s information and technology systems. Additionally, the GRC Consultant will manage the system-wide information security compliance program, ensuring IT activities, processes, and procedures meet defined requirements, policies, and relevant regulations.
Must Haves:
Certifications in one or more of the following areas: CISSP, CISA, CRISC, CISM, GRCP, CGRC, GIAC
7+ years of progressive work experience in GRC (preferred) or Information Security including cloud, vulnerability assessments/remediation, security operations, and security architecture
Expert knowledge on GRC areas, including staying on top of new trends/exposures/risks.
ISO 27001, NIST and related industry standards/frameworks
3+ years of GRC experience in a cloud environment
Experience and Skill Set Requirements
Education/Knowledge Requirements: 20%
Bachelor’s Degree or higher in Information Security, Computer Science, Information Technology, Engineering or equivalent work experience
Certifications in one or more of the following areas: CISSP, CISA, CRISC, CISM, GRCP, CGRC, GIAC
Knowledgeable of CIS, ISO 27001, COBIT, NIST and related industry standards/frameworks
Intermediate knowledge of Threat Risk Assessment (TRA) design and delivery
Experience Requirements: 30%
7+ years of progressive work experience in GRC (preferred) or Information Security including cloud, vulnerability assessments/remediation, security operations, and security architecture
1+ years of experience implementing and/or using ServiceNow’s GRC module
2+ years of experience designing a GRC framework
1+ year Project Management experience
3+ years of GRC experience in a cloud environment
Experience working in regulated industries preferred
Technical Requirements: 40%
Demonstrated ability to lead risk assessment for OCS projects, systems, processes and vendors
Expert knowledge on GRC areas, including staying on top of new trends/exposures/risks. Demonstrated ability to use this expertise to guide business on how to minimize risks and increase our security.
Experience creating GRC roadmap and managing the process in alignment with corporate strategy
Communication Requirements: 10%
Demonstrated ability to work in a collaborative, teamwork, and professional environment
Excellent written and verbal communication skills
Demonstrated relationship building skills
Who are we seeking to join our team?
Client is seeking an experienced "Service Coordinator" for its Vaughan office.
You will contribute to the team by performing the following:
Process and manage customer orders to completion – order entry, order coordination (internally and with our vendors), and ensure prompt customer communication
Process broadband pre-qualification checks
Work with existing customers to build strong relationships
Ensure customer satisfaction by making sure Customer Promise Dates are met
Handle customer inquiries promptly and escalate issues to management as needed
Work with other departments to ensure trouble tickets are resolved
Problem solving
Perform other duties as required
What do you bring to the team?
High School diploma and/or equivalent experience
Technical degree or diploma and a general understanding of Internet connectivity services (DSL, Cable, Wireless), Web Hosting, Cloud Computing, and/or project management is a definite asset
Minimum 3 years of experience in a customer service-related role required, preferably in a technology-related industry
Strong customer focus with a commitment to providing exceptional customer service
Strong commitment to deadlines and work ethic – taking accountability and ownership to overcome roadblocks to ensure Customer Promise Dates are met
Ability to thrive in a challenging, demanding, and rapidly changing environment without close supervision
Ability to work cooperatively and effectively with fellow team members, clients and other internal departments
Flexibility to adapt and accept various tasks to ensure the overall team objectives are met
Detail-oriented with an appreciation for processes and process improvements
Desire and interest in pursuing a long term career in the technology industry
Excellent organizational skills with a strong ability to prioritize
Excellent written and verbal communication skills
Strong computer skills, including Microsoft Office programs (Word, Excel, Outlook etc.)
Prior experience using an order entry management database, a trouble ticketing system, and/or a client relationship management system (e.g. Microsoft CRM) is an asset
Nice to Have
Bilingual (English/French)
Account Management experience
Job Title: RQ01880 - Systems Testing/QA Specialist – Senior
Work Location 777 Bay Street - Hybrid
Estimated End Date: 2022- 03 - 31
Extension: Probable after the initial mandate
Hours per day or Week: 7.25 hours per day
NOTE:
Remote Option: This position is currently listed as "remote" due to COVID-19 related WFH direction. Once ministry staff are required to return to the office, the resource under this request will be required to work onsite as well.
Rate: No rate range provided by client – as per market rates
Candidate has to provide his/her laptop during Interview/contract duration if needed.
Must haves:
· Minimum 8 years of experience testing and automating applications within electronic health-related projects, ideally with experience testing clinical software systems
· Hands-on experience with UI and Web Services automation tools such as SOAPUI, Ready API, Postman, Selenium, Selenium WebDriver, JIRA, Data Driven automated testing\
· Experience working with ORACLE, ETL, SQL
· Knowledge and hands-on experience with HL7 messages and data structures
· Knowledge and hands-on experience with FHIR (Fast Healthcare Interoperability Resources) messages and data structures
· Experience with testing RESTful APIs
· Experience with testing system accesses based on OAuth authentication/authorization and JWT tokens
· Knowledge and hands-on experience with ELK Stack
· Experience working in Agile-Scrum environment, test planning, test case writing, test case execution, test reporting, manual and automated testing
· Knowledgeable in Continuous Integration/Continuous Delivery (CI/CD) – Jenkins, Maven, GitLab
Responsibilities:
As a member of the Quality Assurance Testing Team in the role of Senior Systems Testing / QA Specialist, you will be required to:
· Provide advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing
· Plan and organize testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, connectivity/error handling and user acceptance testing (e.g., stress tests)
· Develop test plans, test scripts and test cases and execute these against the various components
· Work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems
Desired Skills:
o Knowledge and experience in at least one programming language
o Experience in the use of information retrieval packages
o Knowledge and understanding of testing methods in an object-oriented environment
o Knowledge and understanding of Information Management principles, concepts, policies and practices.
o Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
o Experience planning and organizing testing efforts for both large and small systems
o Experience coding automated test scripts to produce sets of automated test cases
o Experience in planning, organizing and implementing testing efforts at the specified experience level
o Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
o Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
o Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
o Experience executing functional tests, non-functional tests and systems level integration tests
o Experience supporting user acceptance testing and participating in UAT activities
o Experience with quality assurance principles, practices, tools and structured methodologies
o Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
o Experience in quality assurance and testing, including unit testing, integration testing, etc.
o Knowledge and experience in all phases of the Systems Development Life Cycle
o Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
o A team player with a track record for meeting deadlines
o Knowledge of one or more automated testing tools
The selected candidate’s tasks will include responding to customers’ requests for information about the products and services offered by the company, helping customers and providing them with meaningful information about how the service works, assisting customers who want to make changes to their configuration and service with GoCo (Telus), forwarding complex technical requests to the L2 and L3 support teams, receiving claims and complaints from dissatisfied customers, and finding solutions to resolve their problem or source of dissatisfaction.
Job requirements
Minimum of 1 year's experience in a similar role
Significant experience in customer service
Excellent oral and written abilities in English
AEC or DEC (attestation/certificate of collegial studies) in networks or equivalent (an asset)
Understanding of traditional and IP telephony (an asset)
Key expectations
Listen to customers, show empathy and understanding for their various needs, and adapt your communication style to customers
Analyze the customer’s needs, synthesize them and offer written and verbal recommendations
Communicate with customers in a timely manner to provide them with the necessary information and services, and to identify potential issues
Gather information and consult with relevant colleagues as needed to ensure follow-up on customer requests
Resolve customer service matters in a timely manner, including urgent issues
Prioritize your tasks in order to respond to customer needs in the agreed timeframes, which can sometimes be tight
Job Title: Systems Analyst – Junior
Work Location : Toronto ON - Hybrid
Estimated Start Date: 2021-10-01
Estimated End Date: 2022- 03 - 31
# Business Days: 130
Extension: Probable after the initial mandate
Hours per day or Week: 7.25 hours per day
Security Level: No Clearance Required
NOTE:
Remote Option: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once ministry staff are required to return to the office, the resource under this request will be required to work onsite as well.
Rate: No rate range provided by client – as per market rates
Candidate has to provide his/her laptop during Interview/contract duration if needed.
Must Haves:
· Hands-on intensive experience with IBM Web Content Management
· Extensive hands-on experience with Wireframes
· Prior experience with Driver & Vehicle Service Ontario web portal services
· Experience with Google Analytics and Crystal reports
Responsibilities:
· Provide senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of a diverse range of cost effective I&IT solutions.
· Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiency
General Skills:
· Provides specialized technical expertise in the overall analysis of the design and architecture of systems solutions.
· Ability to evaluate recommendations and ensures all recommended solutions for improvement are congruent with the project goals and objectives
· Identifies short and long-term project goals/objectives, and as a senior technical expert, defines and identifies program and service delivery requirements in support of the development and/or acquisition of client applications
· Leads the analysis, development and documentation of design and architecture of systems solutions.
· Leads the development of testing, integration and implementation of systems solutions into the clients’ applications
· Guides the feasibility studies and cost effective analyses of proposed client I&IT initiatives, ensures all studies and analyses are documented
· Leads the technical aspects of projects related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle (SDLC). This includes planning, scheduling and estimating resources, providing technical expertise, co-ordination, monitoring progress and providing management with project status updates
· Demonstrated experience gathering requirements, translating business documents into technical specifications
· Experience leading development/support teams supporting multi-dimensional and relational databases and their applications for effective planning, budgeting, strategizing and forecasting procedures
· Demonstrated experience designing and developing complex applications utilizing relational and multi-dimensional databases
· Ability to provide implementation and post implementation support as required
· Oversees the research and evaluation of the technical components in the acquisition of software, hardware, technology, systems and products
· Recommends and directs the measurement and improvement of tools, techniques, standards and performance criteria to control the quality of application development initiatives
· Provides coaching and direction to junior analysts throughout the project, related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle
Desirable Skills:
· Knowledge and experience in rapid application development (RAD) methodologies
· Knowledge and experience with middleware and gateways
· Knowledge and understanding of Information Management principles, concepts, policies and practices
· Experience with development/maintenance of documentation as per Methodology
· Good working knowledge of Dimensions and Facts
· Knowledge of multidimensional structures (cubes)
· Ability to gather, review and provide feedback to business requirements
Position: Oracle Supply Chain Planning Functional Consultant
Location: Remote
Duration: Contract 6 Months with possible extension.
Job Description:
10+ years Oracle Applications R12 Functional experience in MFG (BOM, WIP) Inventory Planning along with strong MRP, MPS, Forecast and ASCP planning experience.
Understanding oracle technical know-how.
Would be responsible for liaising with Business teams for requirement gathering.
Translate Business requirements in Techno-Functional Requirement
Solution design, functional specifications and validate with Corp IT for approval
Should have good communication skills to interact and collaborate with client
Excellent domain knowledge and experience in MFG & Engineering Industry
Independent and Confident, Should be able to perform the require analysis independently and provide solutions
1) UX Designer
2) Scrum Master
3) Web Developer - IAM Systems
4) UI Designer
5) User Researcher - Must be Bilingual (English/French)
6) Service Designer
The Opportunity
The CygniSoft team is helping our clients grow! CygniSoft is looking for a motivated and forward-thinking Salesforce Manager to provide leadership and support to our client in Montreal. This individual will work in a fast-paced and creative environment, collaborating with the consulting team to provide services to clients across Canada. In particular, the Salesforce Manager position will be involved in projects that focus on Indigenous engagement, strategy, community, social (health and education), and natural resource development, as well as other emerging opportunities. The ideal candidate is a reliable self-starter with experience supporting multiple projects, the capacity to deliver high-quality work and build relationships with our clients.
Specific Duties
1. Participate in the full application life cycle from technical design to development, testing, and deployment using contemporary cloud based development tools
2. Interact directly with customer, project team, and other partners to ensure customer success
3. Design, develop and integrate Salesforce applications using modern web technologies
4. Develop proofs of concept (POC) as needed, integrating new components with back office systems during the design and requirements phase to evaluate products and integration strategies
5. Validate application code against unit tests, security tests, and profiling tools
6. Assist in identifying and resolving defects encountered during different stages of project delivery, including during the deployment and implementation of the solution in production environments
7. Produce project documentation, including functional and technical designs, and end-user guides
Key responsibilities
1. Work with the team on product architecture and drive the implementation
2. Build high quality, well-tested components with developer experience and customers in mind
3. Understand the existing architecture and make improvements to the new system
4. Manage your sprint work items
5. Author design docs and drive design reviews with the broader team
6. Other duties as assigned
Requirements and Deadline to Apply
Applications will be accepted on an ongoing basis until the position is filled.. Applicants are asked to provide a resume.
